case study
liability insurance
Info Synthetic nets and ropes manufacturer
claim RM50,000
overview
public liability
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A car was damaged by a sliding auto gate when exiting from a business premise. |
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The sliding gate was unable to detect the incoming vehicle and automatically closed. |
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The public liability insurance covered the legal liability owed to the car’s owner as a result of the accident |
problem statement
A car owner was seeking compensation due to the damage caused by a malfunction sliding auto gate when exiting from a business premise.
the approach
Upon reviewing the security camera footage, it showed that the sliding auto gate abruptly closed when the car was passing through the gate. The evidence was then validated with the assistance of our claims department. The in-house claims department processed the losses and submitted it to the insurance company.
