case study

liability insurance

Info Synthetic nets and ropes manufacturer

claim RM50,000


public liability

problem statement

A car owner was seeking compensation due to the damage caused by a malfunction sliding auto gate when exiting from a business premise.

the approach

Upon reviewing the security camera footage, it showed that the sliding auto gate abruptly closed when the car was passing through the gate. The evidence was then validated with the assistance of our claims department. The in-house claims department processed the losses and submitted it to the insurance company.

the solution

The owner of the business premise was able to claim the public liability insurance in order to payout to the vehicle’s owner.

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